SERVICE GUARANTEE

  • We ship most of our products from Russia (in some cases from Europe and Singapore).
  • Dispatched within 2-3 working days with a tracking number, subject to stock.
  • Get 100% refund if your package gets seized by customs or is lost in transit.
  • 100% secure HTTPS payment processing.
  • Discreet packaging without any markings.
  • If you require a product which we do not sell, contact us.
  • Fast response from customer service. We look after all our customers.

DELIVERY GUARANTEE
It is your responsibility to monitor the tracking information. There is no reship or refund if your package is returned by the postal service of your country because you: entered the wrong shipping address, were not able to accept the package at your address for whatever reason or were not able to pick up the package from your local sorting/post office. We will refund or reship 60 days after dispatch if the package is undelivered for any other reason apart from those listed above.

PAYMENT OPTIONS

  • Bitcoins, Ethereum, Monero cryptocurrency (10% discount for your orders). Read our guide on how to purchase cryptocurrencies.
  • Zelle and Check (US customers only, 0% surcharge)
  • Credit and debit card (available for all customers, 0% surcharge)
  • SEPA (EU) and SWIFT bank transfer in EUR (0% surcharge)
  • UK Faster Payments (UK customers only, 0% surcharge)
  • Pay ID and EFT (Australian customers only, 0% surcharge)
  • E-transfer (Canada customers, 0% surcharge)

WHERE WE SHIP FROM

  • From Russia: Expected delivery time: EU/UK - 3-4 weeks. USA/Canada - 6-8 weeks.
  • From Kazakhstan/Uzbekistan: Expected delivery time: EU/UK - 3-4 weeks. USA/Canada - 6-8 weeks.
  • From Singapore: We have a wide range of products for shipping from Singapore, please see Ships from Singapore product section. Delivery to the US, Canada, Australia and UK takes on average 2-3 weeks.
  • Within USA: We have a small range of products for shipping within the United States by domestic USPS mail, please go to NootropicsBase.com. Delivery takes on average 7 days.
  • Within European Union: Please visit EuropeChemist.com for shipping within EU from Netherlands, Germany and France.

SHIPPING METHODS AND COSTS
To EU, UK, USA, Canada, Aisa, regardless of order size or value - 20 EUR.
To Australia per shipment, depending on volume - from 55 EUR.

WHERE WE SHIP TO
Australia (we only ship items from Singapore)
Austria
Bosnia and Herzegowina
Belgium
Bulgaria
Canada
Croatia
Cyprus
France
Hong Kong
Hungary
Indonesia
Israel
Italy
Greece
Japan
Korea, Republic of
Lithuania
Macedonia
Malaysia
Moldova
Netherlands (please place order at EuropeChemist.com for now)
Malaysia
Reunion
Romania
Serbia
Spain
Slovenia
Thailand
Turkey
Switzerland
United Arab Emirates
United Kingdom
United States
For shipping from EU go to EuropeChemist.com which delivers to: Austria, Belgium, Bosnia and Herzegowina, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Poland, Reunion, Romania, Slovakia, Slovenia, Spain, Sweden.

PACKAGING

  • Discreet packaging without any markings
  • Shipped in protective envelope with an ice pack if and where necessary

RETURNS
Please note that you are responsible for your country's customs clearance, taxes and import duties. Any packages returned back to us by the customs will be eligible for a refund minus the P&P costs. Due to the nature of the product we cannot accept returns. Your statutory rights are not affected.