SERVICE GUARANTEE

  • We ship most of our products from Russia (in some cases from Europe) for a faster and smoother delivery service.
  • Despatched within 2-3 working days with a tracking number, subject to stock.
  • Get 100% refund if your package gets seized by customs or is lost in transit.
  • 100% secure HTTPS payment processing.
  • Discreet packaging without any markings.
  • If you require a product which we do not sell, contact us.
  • Fast response from customer service. We look after all our customers.

RESHIP POLICY
It is your responsibility to monitor the tracking information. There is no reship or refund if your package is returned by the postal service of your country because you: entered the wrong shipping address, were not able to accept the package at your address for whatever reason or were not able to pick up the package from your local sorting/post office. We will refund or reship 30 days after despatch if the package is undelivered for any other reason apart from those listed above.

PAYMENT OPTIONS

  • Bitcoins and Monero cryptocurrency (receive a 10% discount for your orders).
  • Credit and debit cards are available only to VIP customers who have a long standing relationship with us.
  • SEPA bank transfer in EUR.
  • UK Faster Payments in GBP.
  • SWIFT bank transfer in USD.

BUY BITCOINS & MONERO IN EUROPE, USA, AUSTRALIA AND ASIA

AVERAGE DELIVERY TIMES
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Within EU - 7-10 working days
UK - 7-10 working days, UK ParcelForce Global Priority - 5-7 working days
USA - 8-13 working days
Australia, Japan and Malaysia - EMS Express - 10-15 working days

*All shipments are sent out via tracked mail within 2-3 working days after receipt of payment. If for any reason you have not received your order 10 working days days after the above stated delivery time, please contact us.

You will receive a tracking number after your order has been despatched.

POSTAGE AND PACKING FLAT RATE
EU, UK, USA and other countries, regardless of order size - 15 EUR
UK and Japan Express Mail:
0-0.5kg (about 5 packs of Mildronate 500mg) - 30 EUR
0.501-1.0kg - 40 EUR
1.01-2.0kg* - 50 EUR
Australia and Malaysia Express Mail:
0-0.5kg (about 5 packs of Mildronate 500mg) - 40 EUR
0.501-1.0kg - 50 EUR
1.01-2.0kg* - 60 EUR
*Maximum weight per each order is 2kg.

WHERE WE SHIP
Austria
Australia
Belgium (for shipping to Belgium from EU at a slightly higher price go to mospharma.com)
Bulgaria
Cyprus
France
Indonesia
Israel
Greece
Japan
Korea, Republic of
Lithuania
Macedonia
Malaysia
Netherlands
New Zealand
Poland
Romania
Serbia
Slovakia (for shipping to Slovakia from EU at a slightly higher price go to mospharma.com)
Spain (for shipping to Spain from EU at a slightly higher price go to mospharma.com)
Switzerland
United Kingdom
United States
Go to MOSPharma.com for shipping to other countries not listed above including: Croatia, Czech Republic, Denmark, Finland, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Montenegro, Portugal, Slovakia, Slovenia, Spain, Sweden.

PACKAGING

  • Discreet packaging without any markings
  • Shipped in protective envelope with an ice pack if and where necessary

RETURNS
Please note that you are responsible for your country's customs clearance, taxes and import duties. Any packages returned back to us by the customs will be eligeble for a refund minus the P&P costs. Due to the nature of the product we cannot accept returns. Your statutory rights are not affected.