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Payment & Shipping

SERVICE GUARANTEE
We ship most of our products from European Union (in some cases from Russia) for a faster and smoother delivery service
Despatched within 2-3 working days with a tracking number, subject to stock
Get 100% refund if your package gets seized by customs or is lost in transit
100% secure HTTPS payment processing
We sell only 100% legal products endorsed and sold in Russia
Discreet packaging without any markings
If you require a product which we do not sell, contact us
Our prices and unparalleled level of service is more comptetitive for identical products compared to other online stores and eBay

PAYMENT OPTIONS
Credit and Debit cards: Visa and MasterCard (5% surcharge) visa-master-smallpng.png(available to EU and US only)
Bitcoins (receive a 10% discount for your orders) bitcoin-small.png

BUY BITCOINS IN EUROPE AND UK
Buy Bitcoins with Credit card, Debit Card: coingate.com, coinbase.com, expresscoin.com, coinify.com
Buy Bitcoins with PayPal (How to guide): 99bitcoins.com
Buy Bitcoins on Bitcoin exchange with Cash, Bank Transfer, Money Transfer: localbitcoins.com

AVERAGE DELIVERY TIMES

Within EU - 5-8 working days*
UK - 8-13 working days*, UK ParcelForce Global Priority - 5-7 working days*
USA - 10-15 working days*, USA USPS Priority Mail Express International - 6-8 working days*
Australia - Express Tracked package - 10-12 working days*

*All shipments are sent out via tracked mail within 2-3 working days after receipt of payment. If for any reason you have not received your order 10 working days days after the above stated delivery time, please contact us.

You will receive a tracking number after your order has been despatched.

POSTAGE AND PACKING FLAT RATE
EU, UK, USA and other countries, regardless of order size - 15 EUR
USA, UK, Canada, Australia, Japan Express Mail:
0-0.5kg (about 5 packs of Mildronate 500mg) - 30 EUR
0.501-1.0kg - 40 EUR
1.01-2.0kg* - 50 EUR
*Maximum weight per each order is 2kg.
VIP clients enjoy free Priority Express International for orders worth 200 EUR or more (exluding any discounts).

WHERE WE SHIP
Australia (we only ship non-liquid products to Australia, i.e. tablets and capsules, max. order value 150 EUR or 6 packs per package)
Austria
Belgium
Canada (we no longer ship to Canada)
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Japan
Latvia
Lithuania
Luxembourg
Malta
Monaco
Montenegro
Netherlands
Norway (we no longer ship to Norway because of customs issues even if shipped from EU)
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
United States

PACKAGING
Discreet packaging without any markings
Shipped in protective envelope with an ice pack if and where necessary

RETURNS
Please note that you are responsible for your country's customs clearance, taxes and import duties. Any packages returned back to us by the customs will be eligeble for a refund minus the P&P costs. Due to the nature of the product we cannot accept returns. Your statutory rights are not affected.


 

All prices are in USD. © 2017 RUPharma.com.